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We can ship to virtually any address in the world. International shipments might be subject to applicable customs, tariffs, duties, and any required taxes (i.e., VAT). These costs will be your responsibility and are not included in our shipping charges.
Please also note that the shipping rates for many items we sell are weight-based and sized based. The shipping quotes are pulled live directly from the Fedex, UPS or USPS carrier.
*Regular Delivery (48 States) - Orders usually arrive within 3-7 business days (Saturday and Sunday are not considered business days) from the time package leaves our distribution center.
*FedEx 2-Day Delivery (48 States) -strong> Orders placed before 12:00 p.m. (Noon) ET (Monday thru Friday) should arrive within 2 business days (Saturday and Sunday are not considered business days).
We are Happy to help you with returns. Please send us an email at info@christmasloft.com within 45 days of the delivery of your order informing us about your return or any issues you had. Please include your order number, contact information, and reasons for return in your email.
Or you can call our customer support at:
THE CHRISTMAS LOFT WAREHOUSE 544 NH ROUTE 16 INTERVALE NEW HAMPSHIRE, 03845
We ask is that you carefully package your item in its original packaging. Kindly securely attach the return label to your package. Ship your items to us via the postal service, we can email you free return label for damaged items. To ensure that we are able to offer you full credit please, keep products in new condition. We will credit your account upon receipt of your merchandise.
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