Stylized image of books wrapped in brown paper wrapped wit ribbon piled on a table top surrounded by pine branches, pinecones, and ornaments

Shipping Information

International Shipping

We can ship to virtually any address in the world.
International shipments might be subject to applicable customs, tariffs, duties, and any required taxes (i.e., VAT). These costs will be your responsibility and are not included in our shipping charges.

US Shipping

Please also note that the shipping rates for many items we sell are weight-based and sized based. The shipping quotes are pulled live directly from the Fedex, UPS or USPS carrier.

*Regular Delivery (48 States) - Orders usually arrive within 3-7 business days (Saturday and Sunday are not considered business days) from the time package leaves our distribution center.

*FedEx 2-Day Delivery (48 States) -strong> Orders placed before 12:00 p.m. (Noon) ET (Monday thru Friday) should arrive within 2 business days (Saturday and Sunday are not considered business days).

Hassle-Free Returns & Exchanges

We are Happy to help you with returns. Please send us an email at info@christmasloft.com within 45 days of the delivery of your order informing us about your return or any issues you had. Please include your order number, contact information, and reasons for return in your email.

Or you can call our customer support at:

Phone: 603 745 8297

Ship Returned Package To

THE CHRISTMAS LOFT WAREHOUSE
544 NH ROUTE 16
INTERVALE
NEW HAMPSHIRE, 03845

Return Instructions

We ask is that you carefully package your item in its original packaging. Kindly securely attach the return label to your package. Ship your items to us via the postal service, we can email you free return label for damaged items. To ensure that we are able to offer you full credit please, keep products in new condition. We will credit your account upon receipt of your merchandise.