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Woodworking has been an Ulbricht family tradition for over 90 years. Creating traditional wooden art that brings joy to people of all ages. Otto Ulbricht started the Otto Ulbricht‘s workshop for fine wooden crafts and toys in Seiffen, Germany in 1928. After World War II, Ulbricht and his family were forced to flee Seiffen in West Germany and finally settled in Bavaria where the company was re-established. In 1968, Otto passed the company down to his son Christian Ulbricht. When Germany reunited in 1990, Christian Ulbricht seized the opportunity and bought back his father’s original company in Seiffen where they continue to operate from today.
In Germany, people celebrate Christmas for 12 days (December 25 - January 6) and German incense smokers began to appear during the 1600's and where representative of the incense gifts given to the Baby Jesus from The Three Wise Men. On the final night of festivities incense is lit and burned in the smokers to celebrate the gifts from The Three Wise Men.
Most orders are processed within 1 business day, and tracking information is emailed once your order ships. We ship through USPS, UPS, and FedEx, with shipping rates based on the size and weight of your order. Most deliveries within the contiguous U.S. arrive within 2–5 business days after shipment.
If you need to make a return, please email info@christmasloft.com or call our customer support team at 603 745 8297 within 45 days of delivery. Please include your order number, contact information, and the reason for your return. If your item arrived damaged, include photos or videos so we can review everything and assist you as quickly as possible. Our team is always happy to help.
The Christmas Loft is a trusted family-owned business that has been serving customers for over 45 years. When you shop with us, you can feel confident knowing there is a real team behind every order, ready to help with product questions, order support, returns, and more. With over 20,000 ornaments, a large selection of collectibles, and festive Christmas décor, there is something special for everyone.
If you need assistance, email us at info@christmasloft.com or speak with a real person by calling our customer support team at 603 745 8297.
We are committed to making sure every customer has a positive experience with us.