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Ne'Qwa Art is the ancient practice of painting beautiful designs on the inside of glass which has been practiced throughout China for hundreds of years. Ne'Qwa ornaments are completely hand crafted-- from the blowing of each glass ornament to the beautiful painting inside-- and each ornament takes hours to create. With specially designed burshes, each trained artist begins by painting the foreground of the design and then adding colors layer by layer to create the finished product. After each ornament is completed they are finished off by adding the artist's signature and an adjustable tassle. Each Ne'Qwa ornament is then placed in its own satin lined keepsake box with Certificate of Authenticity.
Most orders are processed within 1 business day, and tracking information is emailed once your order ships. We ship through USPS, UPS, and FedEx, with shipping rates based on the size and weight of your order. Most deliveries within the contiguous U.S. arrive within 2–5 business days after shipment.
If you need to make a return, please email info@christmasloft.com or call our customer support team at 603 745 8297 within 45 days of delivery. Please include your order number, contact information, and the reason for your return. If your item arrived damaged, include photos or videos so we can review everything and assist you as quickly as possible. Our team is always happy to help.
The Christmas Loft is a trusted family-owned business that has been serving customers for over 45 years. When you shop with us, you can feel confident knowing there is a real team behind every order, ready to help with product questions, order support, returns, and more. With over 20,000 ornaments, a large selection of collectibles, and festive Christmas décor, there is something special for everyone.
If you need assistance, email us at info@christmasloft.com or speak with a real person by calling our customer support team at 603 745 8297.
We are committed to making sure every customer has a positive experience with us.
